“GlobalTranz has done a great job of full-funnel management and support across the experience.”
- Andy Hoang, founder and CEO of Aviron
Aviron Chooses GlobalTranz to Unlock Wide Scalability and Better Service
Keeping customers happy and offering guaranteed delivery are top priorities for all shippers. And now by putting the power of the GlobalTranz TMS to work, Aviron, a producer of smart rowing machines, is well poised to handle a 700% growth projection through 2021 with better LTL shipping and digital management. In this case study, we take a look at what Aviron has managed to accomplish thus far with a higher service level and increased throughput, including:
- Recognizing the increased need for a consultative resource like GlobalTranz for scalability.
- Gaining more visibility with real-time shipping rates and delivery timelines from carriers.
- Increasing customer service levels by using customer registration for tracking data notifications and delivery updates.
- Significantly fewer damage claims and more.